GLAXOSMITHKLINE CONSUMER HEALTHCARE (CANADA) WEBSITE PRIVACY POLICY
Introduction:
GlaxoSmithKline Consumer Healthcare Inc. ("GlaxoSmithKline" also referred to as
"GSK", "us" or "we") respects the privacy of every individual who visits this Website
and is committed to the protection of their personal information. “Personal information”,
as used in this Privacy Policy, means information about an identifiable individual,
but does not include the name, title or business address or telephone number of
an employee of an organization. We will only collect, use, and disclose your personal
information in accordance with this Privacy Policy.
This privacy policy (“Privacy Policy”) is incorporated into and forms part of the
Terms of Use, which outlines the terms and conditions you agree to when accessing
and using the Website. By accessing and using the Website, you agree and consent
to the collection, use and disclosure of your Personal Information (information
that can be used to identify you) as outlined in this Privacy Policy.
IP Protocol (IP) Addresses
When you access the Internet using your computer, your Internet service provider
assigns you an IP Address. Generally, every time you connect to the Internet, your
IP Address changes. In some circumstances (ie. with some broadband connections)
your IP Address may not change in which case, it can be associated with your particular
computer. Examples of the type of information that can be collected using your IP
Address include your type of Internet Browser, the type of computer operating system
you are using and your general geographic area. GlaxoSmithKline, or its authorized
agents, use your IP Address to collect and report aggregate information on how the
Website is being used and ways in which the Website can be improved.
Web Log Information
Web log information is non-personal information that is collected by the computer
that hosts the Website (the "Website Server") when you visit the Website, including,
but not limited to, the date and time you visited the Website, the type of Internet
Browser you are using and the type of computer operating system you are using. Web
log information may be collected and used by GlaxoSmithKline or its authorized agents
in aggregate to assess how the Website is being used and how to improve the Website.
Cookies
This Website uses a technology called "cookies". A cookie is a token that a server
gives to your browser when you access a website on the Internet. Cookies are capable
of storing many types of data. Cookies help provide additional functionality to
the Website or help us analyze the Website usage more accurately. For instance,
our server may set a cookie that keeps you from having to enter a password more
than once during a visit to the Website. In all cases in which cookies are used,
we will not collect personally identifiable information without your explicit permission.
With most Internet Browsers, you can erase cookies from your computer hard drive,
block all cookies, or receive a warning before a cookie is stored. Please refer
to your Internet Browser’s instructions or help screen to learn more about these
functions.
You should be aware that operators of third party websites linked to the Website
may also collect your personal information through the use of "cookies". GlaxoSmithKline,
its affiliates and any directors, officers, employees, agents, contractors, subcontractors
or agents of the foregoing shall not be responsible for how such operators collect,
use or disclose your personal information. You need to contact these operators directly
for information on their data collection and distribution policies. Your linking
to a third party website or webpage is entirely at your own risk and subject to
the terms and conditions of such websites or webpages.
Contacting GlaxoSmithKline By E-mail
Any communication, comments, ideas, concepts, know-how, techniques, material or
other information (collectively, the "Communication") that you voluntarily post
or transmit to GlaxoSmithKline by e-mail is, and will be treated as, non-confidential
and non-proprietary. By transmitting any Communication to GlaxoSmithKline by e-mail,
you grant to GlaxoSmithKline and all of its affiliates, an unrestricted, irrevocable
license to use, reproduce, display, modify, transmit, distribute, publish, broadcast
or post your Communication for any purpose. However, we will not release your name
in connection with such Communication unless:
(a) you grant us permission to do
so;
(b) we first notify you that the Communication you submit to a particular part
of the Website will be published or otherwise used with your name on it; or
(c)
we are required to do so by law.
Policy Change
GlaxoSmithKline reserves the right, at its sole discretion, to modify this Privacy
Policy at any time. Changes to this Privacy Policy will be posted on this page of
the Website. Your continued access or use of the Website constitutes your acceptance
of the Privacy Policy as revised. It is your responsibility to review the Privacy
Policy frequently.
Collection of Personal Information
GlaxoSmithKline only collects personal information from you when you voluntarily
provide it to access or use this Website. If you refuse, are unwilling, or cannot
accept the Terms of Use, which include this Privacy Policy, we may be unable to
provide you with information or services from this Website.
When accessing this Website as a non-registered or registered user, you may be asked
to voluntarily provide certain personal information. You will be informed what information
is required and what information is optional in order to access the Website.
Only registered users are permitted to use interactive portions of this Website.
If this Website contains interactive portions that you wish to participate in, you
can become a registered user by completing and submitting the registration form
available on the Website. Your personal information may be required to facilitate
your use of and access to the interactive portions of theWebsite and GlaxoSmithKline’s
ability to provide meaningful information to you. When you access the Website as
a registered user, the personal information you provide during the registration
process is used to partially complete certain interactive tools available only to
registered users on the Website.
Children: GSK is committed to protecting the privacy of children and we do not knowingly
solicit information from children under the age of 13, and instruct such children
not to send us any information. If a child has already provided us with Personal
Information, his or her parent or guardian may contact us for the purpose of deleting
this information.
Use of Personal Information
GlaxoSmithKline collects information, including personal information that you voluntarily
provide to us when you choose to participate in quizzes, polls, questionnaires or
surveys on the Website, or when you use any interactive tools that may be available
on this Website. Your personal information is stored on secure servers maintained
by GlaxoSmithKline or by a third party on GlaxoSmithKline’s behalf as outlined below.
Information collected on the Website, including personal information, may be stored
on secure servers located outside of Canada.
GlaxoSmithKline may use your personal information
(i) to respond to your questions
or requests for additional information;
(ii) to provide you with information that
you have specifically requested, or that GlaxoSmithKline may ask you if you would
like to receive (Example: e-newsletters);
(iii) to personalize any interactive tools
to better facilitate your use of the Website;
(iv) to develop future e-newsletter
topics for the Website; (v) to improve the Website; and
(vi) to understand how we
can improve our products and services.
GlaxoSmithKline may also use aggregate information that does not contain personal
information
(a) to track and monitor visitors’ use of the Website;
(b) to track
and monitor visitor’s understanding of products and conditions; and
(c) to track
and monitor visitor’s use of products. GlaxoSmithKline may also disclose aggregated
information that does not include personally identifiable information to third parties.
GlaxoSmithKline does not sell your personal information to third parties. GlaxoSmithKline
will not disclose your personal information to any third party unless,
(i) such
disclosure is otherwise revealed to you when you submit your information;
(ii) it
is required by law or by an order of a competent court;
(iii) if the rights or property
of GlaxoSmithKline, its affiliates, Third Party Service Providers (as defined below),
or users of the Website are in jeopardy; or
(iv) if the safety of users of the Website
or the general public are in jeopardy.
GlaxoSmithKline is careful to ensure that the information you voluntarily provide
to the Website is secure as possible; however, you must be aware that transmissions
over the Internet cannot be guaranteed to be completely secure. GlaxoSmithKline,
its affiliates and any directors, officers, employees, agents, contractors, subcontractors
or agents of the foregoing do not represent, warrant or guarantee that personal
information will be protected against misuse, loss or modification, nor do such
parties accept liability for the security of a user’s personal information submitted
on or in connection with the Website.
Disclosure of Personal Information to Third Party Service Providers
GlaxoSmithKline may have third party service providers perform services relating
to the development, operation and maintenance of the Website or relating to other
services noted above ("Third Party Service Providers"). These Third Party Service
Providers may have access to your personal information, as is reasonably necessary,
for the purpose of providing their services to GlaxoSmithKline.
Access to Personal Information
If we hold personal information about you, you are able to access, change and update
your personal information at any time. Requests for access to your personal information
can be made in writing to:
Privacy Officer
GlaxoSmithKline Inc.,
7333 Mississauga Road,
Mississauga, Ontario L5N 6L4
You may delete, edit or modify any information you have submitted using any of the
interactive tools available on the Website at any time.
Questions about your Personal Information collected:
All questions or concerns regarding our use of your Personal Information should
be directed, in writing, to:
Privacy Officer
GlaxoSmithKline Inc
7333 Mississauga Road
Mississauga, Ontario L5N 6L4
Copyright ©
GlaxoSmithKline Consumer Healthcare Inc. All rights reserved.